It's funny. I had heard a lot of horror stories about bike works on these forums before, and I went in the other weekend to talk about a BIG project and was very surprised that the guys who were there that day (Dave and John) were nice, friendly, knowledgable, and eager to help. We talked for a long time about different options, and they never tried to make a hard sell or recommend something expensive just for the markup. I don't know if it was that I'm considering dropping a ton of money in there, or whether they (John particularly) were actually quite nice and eager to help. What i don't want, though, is an eager to please LBS that's sh*t, mechanically speaking. If I could afford a headset press and a bb facer and all those other big expensive shop tools, I'd much prefer to do all the work myself. Failing that, though, I'll take a competent mechanic with a bad attitude over a nice guy who's all thumbs any day of the week. So, that being said, any positive mechanic experiences?