terry b

Because of the countless internet tales of woe regarding Dean, their ability to deliver anywhere near to on time, problems with specific custom requests and their unwillingness to pick up the phone when one calls in frustration.

I have heard so many of the stories that there is no way I would consider them a candidate to build a bike for me. Even stories from repeat customers who have developed a relationship with the owner who promised them better service the second time around and then went right back to their old ways.

I have seen their bikes on several occasions and they do look nice. But do a search on RBR and see what you find. I've never seen a "Dean is so great they delivered the perfect bike on time" testimonial.

I wonder how they stay in business.