In defense: I go to the bike shop; What for you ask?
1.) For one time things I don't wanna buy a tool for..
2.) For the free maintenance on the geared road bike. Was included as "life time" so I get free wheel trueing, derailer adjustment etc. Why not?
3.) Things I don't know how to do that I don't want to @#$# up and re do or spend @#$@# cash to redo a million times. Then, I go, pay, but watch and learn.
4.) Wheels. Only because I'm phobic. Though, I've got a set of 27" wheels in the garage that will become my learning fodder.
Nothing wrong with going to the shop....