alright. here's the low down...i walk into bikeworks and get the service and the attention that every overpaying customer should get. then i walk over to 'trackstar', the new bike shop in the east village (www.trackstarnyc.com). brad, who i gather is one of the owners, is not only eager to talk to me, but is super enthusiastic that he's helping out another customer. i just had my track bike put together by him (and another employee, forgive me i forget her name...who rocked by the way) and he did a fantastic job...he even went out for a ride around the block with me afterwards. it's worth checking out this new place, they're just starting out and don't have too much inventory but are willing to order things for you asap.