Originally Posted by absntr

Then he shouldn't phrase or word his copy like it's all he does. If you're running a business and people like that business, then you should be all business. He doesn't need to be defended and not everyone knows his story, which is anything is an excuse. When your order something and pay with your earned money, you expect something, that's how business works and frankly it sounds like Momo does bad business. If he says upfront and center, "Hey, I do this on the side, etc." and gives times or approximations of when he'll actually send stuff out (if at all it would seem) then okay, you can cut him some slack. But don't set up shop if you can't deliver. That's just weak. You build up a bad reputation.

I like Momovelo, like the way he think/writes about bikes. I like the stuff he "sells". Unfortunately, I'd never order anything from him because it seems like he can't do business (and it seems he isn't anymore), even simply or courteously.