I use my tools for a living, not DIY. But in my opinion, Crapsman ratchets are junk. Low count on the engagement teeth, sloppy mechanism fit, forward/reverse too easily bumped back.
When I've taken them in for replacement, yes, replaced with like item no questions asked. But what's it really worth when the replacement is as crappy as the original?
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"I tell you, We are here on earth to fart around, and don't let anybody tell you any different." - Kurt Vonnegut jr.