I just got my order today from them, after it didn't show up for a full 7 days. I called 2 days ago, because I had looked up the "shipping info" on their website. It said "no shipping info available", so I called. They told me that orders ship in 7-15 business days. But lo and behold, 2 days after i called, it showed up.
I am now very happy, cause I got the Fun Box from the FedEx guy!
I think they just take their time unless you pay for FedEx 2nd day up front.