Originally Posted by
Sammyboy
The feedback form specifically says that it can't be removed. I realise that in reality, it can be, but this can only happen after much discussion; how often will you get that from someone that couldn't drop you an email asking for redress? I don't leave feedback til the buyer does because for me, that's when the sale is closed. He's got the goods in hand, he's happy, I'm happy. If he's not happy, I want the chance to fix things for him, and we can do feedback afterwards.
I concur with Sam. I haven't sold many things on eBay, but I've bent over backwards to be prompt in shipping and to communicate well, and generally making sure the buyer is satisfied. It is quite frustrating to leave a buyer positive feedback - knowing they are satisfied based on e-mails - and have them leave no feedback. Feedback is about the only way a potential buyer can judge you as a seller, so taking reasonable measures to encourage a buyer to leave you feedback seems prudent.