Ths is all interesting. I think the new structure is going to hurt the little guy like me who only sells something now and then. Oh, lowered listing fees are a help, but...

There are all kinds of buyers and sellers. I have done two things that most posting here seem to complain about. One is that I no longer give buyer feedback until I know the customer is happy, I do not consider the transaction complete until that happens. The other is higher shipping charges. With the increases in listing fees the past couple of years it has gotten to where you can wind up paying $5 in fees on something you got 99 cents for, so I now charge actual shipping + my costs + eBay's listing fees. However, I guess most do not see that as unreasonable as I have had no complaints. It is not like selling something for $10 BIN and charging $100 shipping. I do make every effort as a seller to list things accurately and in detail. And I pack things very well.

As a buyer I have not been so lucky. I have had stuff nowhere near the condition listed and I always downgrade what the seller says by one step, even experts do not always agree on grading. Very little that I have bought has been properly packed and a couple of heavy items have arrived badly damaged because it it. And the shipping company is not going to reimburse if it was poorly packed. I have had sellers play the feedback blackmail game with me that so many are complaining about. I have had them take a month to get around to shipping the item. I do give negative feedback for "Item not as described" because with out accurate descriptions eBay is not a place to buy anything. However, I do not bid if someone says "Brand new, only used for a year". The get rich quick guys seem to be the worse sellers. Serious hobbyists the best.

OTOH, absolutely the worse buyers are the ones who post negative feedback with a comment like, "Seller refunded my money and shipping". I mean things happen, but what more could he do to make it right?