Originally Posted by
Rev.Chuck
Sears will get you a whole new tool. However, you need to make sure it is actually "Craftsman", they sell a bunch of stuff that doesn ot have the lifetime warrantee and some of the Craftsman branded stuff only has a year warrantee(I have a 23 year old timing light that only came with a year warrantee, of course it still works fine)
No experience with Snap-On personally, but the lack of a store to take warranty items seems like it could be an issue. I have taken at least my share of ratchets back to Sears in the middle of a job to get a replacement. No hassles, no questions asked. But I have found that with ratchets (at least) they give you refurbished tools. Not a bad thing, but you aren't going to give you brand new tools.
Also, I have learned that they won't warranty torque wrenches; you can, however, recalibrate them yourself relatively easily.