Originally Posted by
sweetride01
I never said I was new to mountainbikes. I got my first Hardrock when I was 10. Steel frame one... much better than the A1 frame HR Comp I got a few years later.
I am just not hardcore, and have never really needed any major repairs done to my bikes, so I've never played around with them too much.
I had a bad shift the other day actually, everything locked, and the chain came off the front derailleur. No apparent damage to the rear derailleur though, so I will assume it came like this from the factory.
Thanks for all the help guys. I will get this fixed soon, and make sure everything is running well for my Le Havre-Rouen ride in April!

No offense intended. It was an assumption on my part given it is an entry level bike and you stated you were new to working on bikes. My apologies.
Since it appears you do wish to learn how to fix your bike (another assumption, I know), instead of taking it in to the shop, try purchasing some metric hex wrenches and fixing the issue yourself. You'll have plenty of use for the wrenches (unless I'm wrong and you already have them, in which case...sorry again) and if a missed shift did indeed cause the issue, you'll be able to fix it if it happens again.