I have purchased from him with mixed results. Generally his products are very good if you know in advance what you want and don't have to ask any technical questions. He got irritated when I bought a Schmidt hub from him and did not want him to build the entire wheel. I got 2 E6 headlights from him a primary & a secondary. The primary light's beam was noticiably dimmer that the secondary. I called him (after using his website to trouble shoot w/ no luck) and his response was "well, that is the way it is sometimes". Not much in the way of customer service IMHO.

His wife, who sometime takes orders is very nice and very helpful as is the other woman who answers the phone and takes orders. When I don't have to talk to him they are good. When you get him, as I would imagine you would for a full build, I would wish you good luck.