last time i was in milwaukee the ever so knowledgeable salesperson's stock response if i asked for something was "uhh... did you see if we have it on the website?"

don't get me wrong, I've had some great transactions with bens, but don't expect them to have anything not listed on the site. i'll leave the salesperson un-named, but they neither knew what chain tensioners were(took me to the tool cabinet and i had to pull the website up on their computer and show them what it was), nor seemed interested in getting me a salesperson who knew anything about track stuff.