Loosing one's temper with a humanoid phone voice isn't going to get you anywhere
Granted all buyers of locks are now in a quandry, and patience is wearing thin
Getting involved with a lawyer is equally futile. Class action suits rage on for years and
the poor consumer wins up with pennies and the legalshysters wind up with millions
I had a call this afternoon from a rep from Kryptonite, I was polite with her and she
was polite with me. Told me to go to their web site and follow the directions therein.
Which I did. If I get a replacement fine, if not, fine also. its not as if 40$ is going to
break my piggy bank
What I will do some time in the future is to get a lock made in AMERICA and not in GD
China and then sell my hi end bike and get something far less expensive and attractive
to potential thieves, and ride it happily and get off the snob infested bike paths
Same thing happened when I owned a hi end German sports car, starting with P.
Stolen twice. The insurance went to mid 4 figures per year, sold the car though it
was the finest thing I had ever driven and missed it sorely . Have owned a non descript
US bilt thing since and no one ever looks twice at it, fits me fine and the insurance is
mid 3 figures
Rant and rave all you like but JEEEZZZZZZ 40$ or 50$ to protect something one might
pay several thousand $s for, priorities seem a bit squeewed to me