Originally Posted by Raiyn
Cutomer Service Manager: Sir we've offered you a solution: We can exchange your locks for the flat key style which we don't feel is as secure as the ones you currently have
ME: You haven't offered me an acceptable solution, you haven't even acknowledged that there IS a problem. With all the media exposure this is recieveing you'd THINK you might want to take this more seriously.
I'm sorry, they offered you a lock with a flat key in exchange. That lock can't be picked with a BiC. Exactly why is it that you didn't take them up on that offer and have a nice day?