Originally Posted by Felicity

...I have had very good experiences at Chain Reaction in Redwood City. They spend A LOT of time with a customer fitting the bike properly. I guess they blew me away when they took back a bike I bought that wasn't quite right and gave me all my money back; PA Bicycles took a restocking chunk. (Um, the newly divorced don't make very good purchasing decisions.) I wish Trek bikes fit me because that is their main line but sadly, Trek doesn't have long legged 5'10" women in their mechanical modeling because I would love to have CR be my bike shop. In the busy summer they only work on bikes they sold.