Kryptonite now has a "Recall Request Form" posted on their website, here:
https://www.kryptonitelock.com/ineti...uct_recall.tem
Initially, there was a two-step process for the lock exchange. Now completing the form enters your information into a "database" (according to K) and generates an automatic reply:
Due to the high volume of e-mails in response to our Exchange Program, it may take several days to respond back to you once we receive your
information. All forms will be handled on a first come first served basis.
Replacement locks are not yet available but we are working around the clock to meet the current demand. Locks will start shipping in mid-October. We appreciate your patience!
No real new information here, but the process is a bit different.
If you receive a response at this point, please let others know. Thanks.