Originally Posted by
bmalmquist
+1 on the Big Buzz having bad spokes. I'm a Big Buzz rider and an REI mechanic. On most (not all) the Big Buzz's, the spokes were cheap, improperly tensioned, or both. At our shop, we tried to retension any wheels that came through. Every so often, a Big Buzz would come back in for broken spokes. We'd rebuild with DT spokes and that'd solve the problem.
The bike itself is fantastic for just about anything you can throw at it. I'd keep the bike and either buy new wheels or have yours rebuilt with quality spokes.
It's not the spokes. It's the shipping. There have been other users who have had this issue and it has been traced back to badly boxed shipment.