Originally Posted by
Tequila Joe
If any LBS is treats me like crap, they loose my business.... forever. I would've taken my parts to the other shop.
I have had similar albeit different negative experiences not involving parts brought in from outside, for which I use that most universal tool: the combination of my feet with the prospect that other shops might offer better "bike-side manner".
Your fault? That depends on so many things. If they had a problem with it, they simply could have (and should have) said no.
It goes without saying that shop labor rates for the build would apply (however much time it takes, period), but as long as you can agree on a price, his commentary is perhaps unwarranted or over the top, especially in light of your mentioned in-store purchases. I mean to say that while I would find it reasonable that a shop might make you pay a slight labor premium for bringing in some parts, it does not give anyone the right to treat you like dirt while doing it.