For what it's worth, their team/club riders are always really friendly and cool. One of them--at least someone in Cynergy kit w/pink hair--did me a real solid on Washington this morning and ran interference for me with DWP truck that would've pinned me otherwise, since I was tired and too slooooow to beat it. (If anybody knows that guy, btw, will you tell him random commuter person said thanks? I've got a soft spot for punk-rock boys on bikes and he totally cemented it.)
Their riders reflect well on the shop, is all I'm sayin'. Dr. McDreamy aside.