Originally Posted by
Litespeed
After the ride was over, the people who attend the ride give comments on how they liked the ride. Well she put down "the pace and the stops made the ride twice as long as it should have been. I was hoping to learn group riding and to be a stronger rider. This was not the ride to accomplish that."
If you ask for opinions you shouldn't feel bad when people give you one.
The ride wasn't what she was expecting. Maybe she was previously intimidated about trying a group ride with a faster pace. Now that she's had the experience of your ride she isn't as intimidated anymore and she just wanted to let you know why she won't be back. I think that's fair.
Frankly, while I totally agree with your definition of casual, you might be able to use her information to fine tune your description for future rides.