Took us about 3 weeks from the time that we were told the frame went to paint until it was ready for us. I called Eugene a couple of times because the ship date kept getting pushed/missed.
+1 on needing a good LBS with great tandem mechanics. It's not like putting a jigsaw puzzle together--requires a lot of careful attention, fitting, adjustment.
Love the bike.
Cheers!
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2008 Red Co-Motion Speedster Co-pilot (Redster)
2009 Surly LHT (captain's commuter)
2009 Surly Crosscheck (stoker's road bike)
2007 Giant FCR2W (stoker's commuter)
1980's NOS Legnano (stoker's toy)
1970's Stella rebuilt as fixed-gear (captain's toy)