Originally Posted by
1fluffhead
I have never bought a bike from a bike shop and was offered a custom fitting for free. Just because you bought a new bike it may be a special moment for you, but for everyone else it is just business as usual.
Learn to have some patience with the LBS or learn how to work on your bike yourself you will be much happier.
wow... i wish i were like you... i wish that when i bought my first bike, i had a full set of tools and a whole encyclopedia full of bike knowledge so that i wouldn't have to get help from people who's job it is to help me.
when you buy a new bike at a shop, its the shop's JOB to give you a bike that works. if they didn't do that for the OP (bottom bracket replacement aside), then they failed at their jobs and deserve to be called out. and even if they weren't obligated to make it work, courtesy towards customers goes a long way.