More options:

Very positive, great value, they delivered the goods, and my LBS did the rest*
Great value, but they were a major pain to deal with, and my LBS did the rest*
OK value, quality of product not so great, and my LBS did the rest*
Lame value, lame experience all the way around, and my LBS did the rest*

*includes complete disassembly, frame alignment, frame prep, replaced rear derailleur hanger and bottom bracket, did a professional fitting and replaced bar, stem, seatpost. I also had to buy aftermarket Shimano Ultegra brakes, crankset, chain, cassette, front derailleur and headset so I could be 'full Ultegra' as advertised. All this since I couldn't send the shoddily assembled bike back in a pre-paid UPS box, no questioned asked.

Added: But I have the satisfaction of riding the same bike that has won many Tours de France