I think that the issue was that the OP came in and asked a question, got a response, then responded to the praise by saying something to the degree of 'hmm, I think the frames suck and the builder doesn't stand behind them.' (Which doesn't seem to be the case as Sadilah has come in to speak on his behalf)

I can't speak to the quality of his work, but I would understand that a builder would want goodwill from his customers.

The problem as I see it is that as far as I can see, a person decided to join and make a post with the intent of defaming the builder.



Perhaps that is a bit harsh (towards the op) of an interpretation of events, but that's what I'm seeing, if you'll excuse my tactlessness.