Originally Posted by
AndyK
If your friend/daughter/son was visiting lovely New Jersey, and got a flat, and was told to leave the bike for 3 days because they are backed up, would that be OK too?
You think of it the wrong way mate.
How could a respectable shop tell a customer who comes to pick up his/her bike (after waiting for a few weeks) it isn't ready yet because they had to take in a wheel that had to be trued instantly
That's not taking care of customers