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Old 06-24-08 | 06:14 AM
  #10  
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TCYCLINGX1A
PHYSICAL/PHI+CYCLE
 
Joined: Jun 2008
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Product Manufacturer Replacement Mechanism On The Way

FYI:

Here's a partial transcript of one, in a series, of email exchanges;
between me and the product manufacturer representative...

This one, from the rep, to me:

| | |

Hello, (X).

Thanks for the great pictures and your great comments.

We have got a solution for the problem.

We have got a modified mechanism now.

We will send you two new modified reinforced locks.

Please tell me your address.

You don't have to send us the old parts.

Please write me when you have any further problems.

Mit freundlichen Grüssen / with best regards,

(MANUFACTURER'S REP)

| | |

So...

I see this as an especially good response by the product manufacturer;
working to make for a good resolution of this matter.

I'm positively interested to see it and try it out, myself.

Then, I'll plan to share how it all goes with this forum.

We'll see...
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