Originally Posted by
Catnap
the real shame here is that this thread will be indexed by Google and come up anytime someone searches for IRO now. regardless of priorities or company size, IRO's failure to get back to this customer is now going to cost them more than that one sale, even if they do eventually satisfy this guy.
Word
Most likely they're working on improving the bikes you all lust after. Would you rather them:
1. Have to hire more help to answer calls/e-mails (raising prices).
2. Keep prices as they are BUT not answer your precious e-mails asap.
3. Just keep on making great frames for a great price.
I choose #3. I also don't have dependency issues.