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Old 07-10-08 | 06:52 AM
  #31  
luke.read
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Joined: Jul 2008
Posts: 14
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Originally Posted by alienbikes
Howdy. This is Joseph from Alien Bikes. Here is the short version of what the current status is:

The frames were delayed by first errors in construction.
Then the new remade frames were delayed by weather.
Then I went away for "vacation" that had been planned months in advance so I couldn't change when the frames arrived later than planned. This meant I couldn't email that often so issues took longe rto resolve.
Some of the boxes were mislabeled so the frames needed to be individually measured to make sure no size mix-ups happen.
The frames are at a 3rd party warehouse that does storage and packing for mail order companies. They provide an excellent service, but it means sorting out things like the mislabeled boxes takes a long time with lots of back-and-forth.

The frames are all there, and are being sorted and will ship soon.

I'm new to this and this is the first batch, so I guess I should have been more cynical about what shipping dates to expect. I understand some folks are frustrated by the delays and "run-around" but I'm sure they will think it was worth the wait once their frames arrive!

I will have nice pics soon showing details, but in the meantime here are some snapshots (ignore the crappy paint):

http://alienbikes.com/track_frame/track_frame.html

I hope to have some pics of customer bikes soon. And a bike is to be reviewed on fixedgeargallery as soon as it is painted and assembled.

Thanks!

Joseph
thanks for clearing it all up. as an estimate though, when should powdercoated frames ship? in a week or so? in a month?
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