Originally Posted by noisebeam
Seem that others have already recieved UPS return tags and others just a 'be patient' email, so I doubt they are going on a first registered basis.
I registered for the exchange on the day that it was announced (September 22 ?), but didn't receive confirmation until September 30. They finally sent the exchange instructions on October 14. I haven't received the "be patient" e-mail yet.
Meanwhile, I have a New York Lock gathering dust. I suspect that it'll be gathering dust for quite a while because I haven't heard of any Canadians receiving either their UPS labels or new locks yet. <sigh>