I received my replacement lock today. I had a Security chain and padlock and the lock was replaced with a similar padlock but having the new-style disc cylinder like the NY3000 U-lock.

I had registered my lock on the first day offered. I sent my old lock to Kryptonite about two weeks ago.

Having received my lock I can state that I am VERY pleased with how Kryptonite has responded to the issues with their locks. In today's corporate culture, it is rare for a company to acknowlege, take responsibility, and voluntarily correct problems with their products - especially when the remedy is as costly as this one. To do so as quickly as they have is unprecedented in my experience. Kryptonite and their suppliers must be putting forth a tremendous effort.

So, to Kryptonite, I say hats off! You are, indeed, making good on your promises and have earned some good press.