Yeah he only needed adjustment.
However, Tiagra IS garbage. Having tiagra or less on a hybrid or a grocery getter w/ fenders and saddle bags is one thing. But on a road bike in the sport of cycling, what all of us are here for, I would not accept anything less than 105*. Sorry.
I know this is not the prevailing opinion on the forum. But it is my opinion.
(*If Shimano group. I know someone will point out the existence of Campy and SRAM if I don't add this disclaimer, as if we didn't know there were three manufacturers...)