I work at Eastern Mountain Sports in Tonawanda, NY ( calls me there...see the below link for store information) across from the Boulevard mall. See the below link:
http://www.ems.com/locator/locator_state.jsp . Hopefully that will get you set. We are moving in a couple of months and will be just down the street closer to the 290 expressway. If you go across the Rainbow Bridge by bike on the road, make sure to ride and not walk. They have rotating gates on the U.S. side and you will not get your bike through. As far as tools, never had a problem. Make sure to bring license, birth cert, and/or passport.

Thanks,

Erik Nowakowski
Store Manager