Sorry to do this here, but I know that a few of you post here and I've seen this work in the past.

My roommate decided he wanted a fixed-gear bike. I showed him the BikesDirect site, and he opted for a 61cm Windsor "The Hour" which showed as "low stock". He made the order via PayPal, got the order confirmation, and the next day received a UPS confirmation and tracking number.

Unfortunately, he never received the bike. The expected date of delivery -- according to UPS -- came and went without a change from "Electronic Billing Received" on the UPS site. He's since e-mailed BikesDirect via a reply to the original order confirmation a couple of times and received no response.

I've ordered from BikesDirect three times before -- twice for me and once for a neighbor -- and have never seen anything like this. It's concerning, but definitely out of character. So... any way we can figure out what's going on? Did the bike not get shipped? Is it out of stock?

PM me for order details if you need them.

Thanks!