"Electronic Billing Received" means it has not left it's point of origin and has never been on a UPS truck. I ship bikes weekly through the UPS store down the street from my shop. If the box gets to them late in the day they process the order and it generates a tracking number that will stay as "Electronic Billing Received" until it is picked up by the driver and gets changed to "departure scan" or something to that effect. Bottom line... your bike never left bikesdirect.