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Old 11-18-04 | 03:46 PM
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DanO220
SoCal Commuter
20 Anniversary
 
Joined: May 2004
Posts: 592
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From: Agua Dulce, CA

Bikes: Surly Crosscheck single/9 speed convertible, Novara Buzz beater

I've gotta give props to eggbeaters, and Crank Bros, as well. I've been riding a set for over two years. Not only are they the lightest, most intuitive clippless pedals I've used, they also have great customer service.

Case in point: One evening I jump out of the saddle to mash up a hill and something goes weird. I dismount to find the pedal isn't rotating with it's signature smoothness. I get home and disassemble the pedal to find the spindle has cracked and bent. I call Crank Bros the next day and they tell me that for 25 bucks a new, updated set is on the way. Remember, I've been hammering on these pedals for over two years. They never mention a reciept or date of purchase anyway. They didn't even want to see the broken pedal first... Told me to send them back in the packaging my new ones were shipping in. I mentioned my cleats were getting worn and the sent along a pair gratis.

Simply outstanding. DanO
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