Originally Posted by
kbblodorn
...First, it took the tech at the LBS 15 minutes of fidgeting with the rear brake just to ready the bike for the test ride. This was not a good sign. I got the seat height adjusted about ride, and headed out. The first thing I notices was that the ride was pretty smooth. The front fork really did seem to smooth out the ride. The brakes, however, were really mushy. I found that I could bottom out the rear brake without locking the wheel, and felt that the braking effectiveness was not very good at all. When I got out of the saddle and starting hammering, I could hear the front brake make contact with the pads when I was torquing the bars. I'm sure that these are adjustment issues, but after the tech spent fifteen minutes on them before the ride, I get the impression that these will be constant adjustment issues...
Sounds more like an incompetent tech as avid BBRD and BB7 brakes are some of the easiest to setup and maintain.
Given the previous great experiences with the Trek Portland by others on this forum I'd be inclined to find a better bike shop, take your own shoes and pedals along and go for a 15-20min test ride, i.e., even if that means a few return trips to get things re-adjusted for fit.