im from philly, so i went with the local brand, reload. also, segull is new and reload is a decade old so they know whats up cause theyve been there done that. also, reload took exactly as long as they said they would and they respond to your emails within 2 days whereas it took seagull over a week for me- i had the same question you did. also, lots of messengers i know use reload so i assumed they were the way to go. reload i slightly cheaper and seagull has larger bags. i got a deluxe reload and the same bag with seagull would be like 300+. also, i think a seagull medium is like a reload deluxe (largest size), i think they try and make the biggest bags on the market even though it is not needed. go with reload, my bag was even being made in their commercial clip-they just have it all workin.