Agreed, I took my Rob Roy frameset to CT so I could get the stuff I couldn't do myself done (headset+fork install/bottom bracket/cranks) and I was totally impressed with Phils approach, and Johns workmanship. No hesitation from me with those guys at all, and always a friendly hello when I see y'all at mass or on the road. Back before I knew any of you here, I stopped in on a SUNDAY into CT to pick up new SPD cleats that I needed, Meghan was there and was more than happy to let me swap my cleats over in-store and stay warm - I never forgot that.
It's hard for me to get into the area to visit bike stores when they're open (work in Whitby/North York is time-prohibitive, especially if I'm riding the full commute to/from Whitby

), so it's few and far between when I can actually visit but always good times.