Mr. Gordon invites comments from those who've toured on one of his bikes, so here goes:

I've a Rock n' Road. It's pretty wonderful 15 years after I bought it (used, at a swap meet), and has rolled across six continents. But when the down tube developed a crack after 5 years, I called Mr. Gordon and asked if there were any way he would fix it - for free. I was working for the Discovery Channel at the time, delivering dispatches from the road, and the bike was mentioned prominently in the 'gear' section of my online journal. Did Mr. Gordon see this as an opportunity to advance his Public Relations? No. He seemed annoyed that I implied that he should repair the frame at no cost to me. As for the publicity he might have gained, I got the impression that he was content with keeping his one-man operation a one-man operation.

Which is understandable. As for his phone manners, some people I love aren't much better.

So there you go: a nice bike, from a guy who doesn't like to chat. I had Tucson's Andy Gilmour put in a new down tube, and the Rock n Road is still my daily ride.