Originally Posted by
oilman_15106
Says to one of my employees, if anything is missing call us and speeds off. No signature, no nothing.
If your business has a business account with UPS, I would call the local manager/district manager/etc. and let him know that given this very poor experience on a personal shipment you will be shifting your business account to FedEx ground. If UPS makes a daily pickup at your facility, canceling the daily pickup will get their attention.
If you only want to make one phone call, that's the call to make.