Originally Posted by
Kol.klink
it was a case of imporperly tourqued star-nut/stem bolt(s).
And if it was really a case of the steerer being too long, that would be a BD problem. They should'nt be shipping bikes with such steer tubes.
Really? Since when have you ordered a frameset with the fork already cut to your specification? Custom frame builders might do this, but if you really expect Bikes Direct or Bike Island to cut your fork for you before shipping it, you're expecting way too much. The problem is still yours for expecting BD to act like your lbs.