ROFL, I wouldn't count on this thread being deleted. Other than the shill posts it appears to be honest feedback regarding horrible service from a horrible bike shop. I read threads like these and consider myself very lucky to have the kind of personal service and support I enjoy from my LBS.

The other good thing about your whiny post is that it keeps the thread active. That lets it stay at the top of the list so more people can read it (and re-read it to see what is new).

Change the way you treat your customers and you won't have to read threads by people warning others to stay away from you.