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Old 01-01-09 | 11:33 PM
  #4  
m015094
Senior Member
 
Joined: Apr 2007
Posts: 167
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From: San Diego
Yeah, I was never really mad at the driver of the bus, because there was a lot going on (bus was packed, a lot of people getting off/on), but I was pissed off at the response from CT Transit. I was basically lied to and told that they couldn't contact the driver so he would know not to allow the bike to be swiped by someone else before he returned to the station.

CT Transit initially denied my claim ...calling it MY fault that the driver pulled away with my bike still on the front (even though I mentioned to the driver I was getting my bike off). They also insinuated in the denial letter that I didn't take action until 1 month after.

I threatened to take them to Small Claims Court and provided a printout of my cell phone calls made around that date made to CT Transit customer service and the Hartford PD to back up my claim. Don't forget, the buses all have security videos on them, yet the tapes from 03 Nov "weren't available" even though I had called and requested they hold the tapes two days after the incident. Bottom line: They cut me a check for %75 of the bike (just over $800).

I've been checking Craig's List and a couple of the local pawn shops. Nothing so far, but hey it took me 6 months took get this bike back after it was stolen from my locked garage in San Diego:

Never rub another man's rhubarb.
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