Originally Posted by
Santaria
Am I being a dick to my LBS by not accepting ****ty service, a bike I don't want and probably follow up service that will be even worse than going to a hooker looking for 'a lasting relationship' all to keep his kids fed?
No, just as you're not being a dick by cooking your own food instead of going to the local diner. If however, you chose to sit in the diner and keep flagging down the waitress for complementary glasses of water and then leave an hour later having left no tip, you are in fact a dick.
The analogy isn't hard to grasp.
Originally Posted by
Thetank
He wants him to do a service he's willing to pay for, lots of riders pay bike shops for fitment and buy a bike elsewhere so I don't see what the issue is here. Fitment is just another service a bike shop should provide and selling this to a customer is no different than any other part or accessory so how can they dictate how the customer should use this new purchase. The treat us like this cause we stand for it, that is the unreasonable part IMO.
In his initial post (which I responded to) he made no mention of offering to pay. In light of that information I don't see that what I wrote is incorrect. Like I said, I don't think it was right if the guy was rude to him, but if I were running a bike shop I would find the request for service to assist someone in buying from one of my competitors extremely rude.
If he wanted to pay for a fit it's a different story. But then, if you're willing to pay extra to get service, why the hell would you order online in the first place?