I would say that you need to contact the importer/distributor with your question. Lack of standard parts used and total dependence on the manufacturer/importer for spare parts is to me one reason to avoid bikes such as shaft drive ones. Very few LBSs carry or are familiar with them leaving you dependent on the importer/distributor and yourself if repairs are ever needed.
BTW what brand of shaft drive bike?
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Gear Hubs Owned: Rohloff disc brake, SRAM iM9 disc brake, SRAM P5 freewheel, Sachs Torpedo 3 speed freewheel, NuVinci CVT, Shimano Alfine SG S-501, Sturmey Archer S5-2 Alloy. Other: 83 Colnago Super Record, Univega Via De Oro
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