Originally Posted by roadwarrior

I know that all of this is way above your head...but we'll try again...

A customer and a sales representative that begin a conversation with mutual respect normally results in both getting a lot done.

A customer that comes in thinking that because they have a couple of dollars in their pocket and are going to treat people in the store like shti, (my favorite "Do you worrrrkkkk here?" with that condescending look...or "Do you know anything about bikes? which usually gets my resonse, "Do you?") is going to get the level of service they deserve.

Competition in the bike business? We just bought out the fourth store in the last two years to go out of business and are an A+ rated business in all the local and national systems.

The reason I don't get bad service anywhere I go is that I treat the store employee, wherever I am with respect. It works every time.

There ought to be a law that you are not allowed into a retail store uinless you've worked in one first.

LMAO...