here's mine (copy and pasted from a thread I posted last summer)

I popped a spoke at a saturday race, and had to get it fixed before the race for sunday. So I type in my garmin Bike and find a LBS. I walk in the shop and they had motorscooters as well as alot of lower end mtb and comfort bikes. Oh well. I go to the repair center, and ask if he could help me out. He says ok. He ends up taking a ton of time (like 25 minutes) just lacing the spoke, and then spends like a hour trueing it. I see him spinning the wheel and there is a big hop in the wheel. Finally he calls over some older guy to check it out. He works on it for like 20 minutes, and says, done. So the orginal worker puts the cassette back on and says thats the best he can do. I spin it and theres a Huge hop. I spot it right at the spoke that he replaced (I had all black spokes, he only had a silver) I look and he laced it on the wrong side (over instead of under the crossing spoke, yea pattern reconntion) I say screw it, say its wrong, I'm taking it to a different shop. I call up my girlfreind to look for bikeshops up online. Turns out there is a performance bike shop around. I say ok, and go to there

In there, Chris, an employee says he will fix it. He checks the tention, way too high. So high he backs off every spoke to zero tension and restarts. He brings it back to true. The entire time, we bull ****ted about racing, bikes ect. He ended up giving me a pretty good discount from there posted trueing rates. Overall great service. I do race for a LBS and typically do try and deal with them, but in this case, Performance bike was 2304830984x better service then a LBS.