Originally Posted by
TheJackMove
Make sure the PT computer is pushed all the way into the cradle. The first time I tried to download I had the same problem and I found that even though it looked like it was all the way in, you have to push really really hard to get it to go that last 1 mm or so and snap into place to make the connection the first time you do so.
+1
I did the exact same thing, it drove me crazy when I first got my PT. Practically tore apart my computer trying to fix drivers, etc. Even though the head unit says "HOST" it still may not be seated in the cradle all the way. Give it an extra hard push and it will snap into another place, the display won't change but now it's connected...