Originally Posted by
rarebird
BD is a risk, buying stuff doesnt' have to be
[threadjack]This isn't entirely true.
I had a fine ordering experience with BD. There was a small part missing (a screw that likely rattled loose during shipping) when my bike arrived and they remedied the situation quickly and to my satisfaction. No complaints and i would certainly buy from them again or recommend them to a friend.
OTOH-
I spent $800+ on a bike for myself and another $500+ on a bike for my wife at one of my LBS's and they screwed me so bad shortly after the sale of the second bike I purchased from them that I'll never darken their doorstep again. I take both bikes to another LBS and pay for service that would have been free at the original dealer just to avoid going there anymore. Lucky for me there are many (good) bike shops in town so I have a choice.
• Buying from BD doesn't ensure a bad transaction.
• Buying from a LBS doesn't ensure a good one. [/threadjack]